Support
Thanks to our many years of experience in the provision of logistics software, we know what we are talking about: There are always new challenges in the dynamic world of logistics. That's why we at lbase offer you detailed advice for every project and support you with all technical questions even after implementation.
Our prompt support for you
Our support team will be happy to advise you on all questions. You can simply send us your enquiry via our ticket system and we will respond quickly and professionally. Thanks to our extended on-call service, we are also available to you outside regular business hours.
Direct line to the user
With our Application Managed Service, you can communicate directly with our experts. Whether it's about forgotten passwords or an error message - we provide your employees with direct support. Your advantage: you don't need your own first-level support.
Training for key users
At the heart of our software is the Logic Interpreter (LI), which helps you find the best solution for your company. With our training courses for key users, we anchor its use in your company. Get LI certification and make the most of all the technical possibilities.
Your added value through our support
- Efficient ticket system for rapid support
- Extended on-call service even outside regular business hours
- Support from our experts with in-depth knowledge of the transportation, logistics and software sectors
- Application Managed Service with first-level support for your users
- Training of key users for the best possible knowledge transfer
Our expertise in the development of cloud and web-based logistics software solutions will help you and your company move forward. We are happy to support you in digitalisation.